Privacy Policy

This Privacy Policy explains how firstrain.co.in collects, uses, and protects your personal data.

1. Information We Collect

When you use our contact form, we may collect:

  • Name

  • Email address

  • Mobile number

We also collect usage data via Google Analytics 4 (GA4), such as IP address, browser type, device data, and pages visited.

2. Purpose of Data Collection

Your data is used to:

  • Respond to inquiries or requests

  • Improve our website and service delivery

  • Understand user behavior for analytics

3. Legal Basis for Processing (GDPR)

For users in the EU, our legal bases include:

  • Consent (when you submit the contact form)

  • Legitimate interests (e.g., improving our services and communications)

4. Data Sharing and Third-Party Tools

We do not sell or rent your personal data. We use third-party tools like Google Analytics to track site performance. These providers have their own privacy policies.

5. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or as required by law.

6. Your Rights (For EU Users)

You may have the right to:

  • Access the personal data we hold

  • Request correction or deletion

  • Object to or restrict processing

  • Lodge a complaint with your local data protection authority

7. Security Measures

We take appropriate steps to secure your personal data, including encryption, secure hosting, and restricted access.

8. Cookies

Our website uses cookies to enhance your experience. You can disable cookies through your browser settings.

9. Contact Us

For questions or data-related requests, please contact: Email: shilpa@firstrain.co.in
Phone: +91 95944 57883
Address: B-115, Lodha Supremus II, Road No.:22, Wagle Estate, Thane. Mumbai 400 604. India

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.